y99o Privacy Policy

This Privacy Policy ("Policy") is issued by the operator of the y99o platform ("y99o", "we", "us", "our"), accessible at y99o.cam. It sets out our practices with respect to the collection, use, storage, disclosure and protection of personal data relating to users of the Platform ("you", "your", "User").

y99o is committed to processing personal data responsibly, transparently and in a manner consistent with applicable data protection principles. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole.

By creating an Account, accessing the Platform or using any of its features, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

The following definitions apply throughout this Policy:

• "Account" means a registered user account on the y99o Platform.
• "Controller" means the entity that determines the purposes and means of processing personal data — in this case, y99o.
• "Cookies" means small text files placed on your device by the Platform to store session, preference and analytics information.
• "KYC" means Know Your Customer — the identity and age verification process required under applicable operator obligations.
• "Personal Data" means any information that identifies or can reasonably identify a natural person, directly or indirectly, including name, email address, IP address and financial account details.
• "Platform" means the y99o website, mobile interface, betting and gaming services and all related features accessible at y99o.cam.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure and deletion.
• "Processor" means a third party that processes personal data on behalf of y99o under contractual arrangement.
• "Special Category Data" means personal data revealing racial or ethnic origin, political opinions, religious beliefs, health data, biometric data or data concerning a person's sex life or sexual orientation.

y99o collects personal data across several categories depending on how you interact with the Platform. The categories and specific data points we may collect are set out below.

Registration & Identity Data

Collected during Account registration and KYC verification.

Financial & Transaction Data

Collected to process deposits and withdrawals. Payment method details for contextually familiar Pakistani services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah may be referenced during transactions. These references are contextual; actual payment availability is subject to cashier confirmation.

Technical & Usage Data

Collected automatically as you use the Platform to ensure security, detect fraud and improve user experience.

Communications Data

Records of communications between you and y99o support, including live chat transcripts and email correspondence. These records are retained to manage enquiries, resolve disputes and improve support quality.

We collect personal data through the following means:

• Directly from you when you register an Account, complete KYC, make a deposit or withdrawal, contact support or respond to a survey or promotion.
• Automatically via cookies, web beacons and server logs when you browse and use the Platform. See Section 8 for details on our cookie practices.
• From third-party identity verification providers engaged for KYC purposes. These providers process identification documents under contractual data protection obligations.
• From payment processors that confirm transaction status, payment method validity and fraud signals associated with deposit or withdrawal activity.
• From fraud prevention and anti-money laundering (AML) services that may cross-reference data against watchlists, sanctions databases or publicly available records as required by operator obligations.

The table below sets out the primary purposes for which y99o processes personal data, together with the corresponding legal basis where applicable:

* y99o does not rely on consent as the sole legal basis for processing that is necessary to perform the contract or comply with a legal obligation.

y99o does not sell, rent or trade your personal data. We may share personal data with third parties only in the following circumstances:

• Service Providers and Processors: Third-party vendors engaged to provide services including identity verification, payment processing, fraud prevention, analytics, customer support infrastructure and cloud hosting. These parties process data only on our documented instructions and are subject to contractual confidentiality and data protection obligations.
• Regulatory and Legal Authorities: We may disclose personal data to competent regulatory authorities, law enforcement bodies or courts where required by applicable law, court order or regulatory mandate. Such disclosures are made only to the minimum extent required.
• Anti-Money Laundering (AML) and Fraud Prevention Services: Personal data may be shared with licensed AML compliance and fraud screening services to fulfil operator obligations and protect the integrity of the Platform.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving y99o, your personal data may be transferred to the successor entity, subject to equivalent privacy protections and advance notice to you where feasible.

y99o retains personal data for no longer than is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by applicable law or legitimate business need.

In general, Account data and transaction records are retained for a period of at least five (5) years following Account closure, consistent with common anti-money laundering and regulatory record-keeping obligations. Communications data is typically retained for a minimum of two (2) years. Technical and usage data may be retained in anonymised or aggregated form for analytical purposes beyond these periods.

Where you exercise your right to erasure (see Section 11) and there is no legal ground overriding that request, we will securely delete or anonymise your personal data within a reasonable timeframe, which we aim to complete within 30 days of receiving a valid request.

y99o uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function — maintaining your login session, remembering your account state and enabling secure access. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences such as language settings, display options and previously viewed games. These improve your experience but are not strictly required.
• Analytics Cookies: Collect anonymised or pseudonymised data about how Users navigate the Platform — pages visited, session duration, click paths. Used to improve Platform performance and user experience. These may be opt-out where technically feasible.
• Security Cookies: Support fraud detection, session integrity checks and protection against automated attacks. These are necessary for platform security.

You may configure your browser to block or delete cookies, but doing so may impair the functionality of your Account and the Platform. By continuing to use the Platform without adjusting your browser cookie settings, you consent to our use of cookies as described in this Policy.

y99o operates globally and may transfer your personal data to service providers, processors or infrastructure located in countries outside Pakistan. Not all such countries have data protection laws equivalent to those in all jurisdictions.

Where personal data is transferred outside the jurisdiction in which it was collected, y99o will take appropriate steps to ensure an adequate level of protection is maintained. This may include the use of contractual arrangements with data recipients that require them to apply equivalent data protection standards to those described in this Policy.

By using the Platform and providing your personal data, you acknowledge that your data may be transferred, stored and processed in countries other than Pakistan.

y99o implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive personal data at rest in our databases.
• Access controls that restrict employee access to personal data on a need-to-know basis.
• Regular security assessments and monitoring of Platform infrastructure.
• Two-step verification options for User Accounts to reduce the risk of unauthorised access.

Notwithstanding the above, no method of electronic transmission or storage is completely secure. y99o cannot guarantee absolute security of your personal data and accepts no liability for breaches that are outside our reasonable control, provided we have taken the measures described above. In the event of a data breach that is likely to result in risk to Users, we will notify affected Users in accordance with applicable legal requirements.

You have the following rights in relation to your personal data held by y99o. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We aim to respond within 30 days.

Some rights are subject to exceptions where legal obligations require us to retain or continue processing your data — for example, where transaction records must be kept for AML compliance purposes. We will always inform you of any such limitations when responding to a rights request.

The y99o Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction. y99o does not knowingly collect personal data from any person under the applicable minimum age. Age verification is conducted as part of the KYC process.

If we become aware that personal data has been collected from a person below the minimum eligible age, we will take immediate steps to delete that data and close the associated Account. If you believe a minor may have registered an Account on the Platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control software and to monitor their children's online activity, including access to gambling or betting websites. The Platform does not bear responsibility for circumvention of age verification through false information provided at registration.

The Platform may contain references to third-party services or websites for contextual purposes. y99o does not control the privacy practices of any third-party website and is not responsible for the content or data processing activities of third parties. Any personal data you provide to a third party is governed by that party's own privacy policy, not this Policy.

The mention of payment brands such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah on this Platform is for contextual reference only. y99o is not responsible for the privacy or data practices of any payment service provider. Users should review the privacy policies of any payment service they use independently.

y99o reserves the right to amend this Privacy Policy at any time. Revised versions will be published on this page with an updated effective date. Where changes are material — for example, a new category of data collection or a new sharing arrangement — we will endeavour to provide at least 14 days' advance notice via the Platform or by email to your registered address.

Your continued use of the Platform after the effective date of an updated Policy constitutes your acceptance of the changes. If you do not agree with any amendment, you should cease using the Platform and may request Account closure and erasure of your personal data (subject to legal retention obligations) by contacting support.

If you have any questions about this Privacy Policy, wish to exercise a data right, or have concerns about how y99o handles your personal data, please contact us using the details below.

Data Privacy Enquiries — Support Email:
[email protected]

Please use the subject line "Data Privacy Enquiry" or "Data Rights Request" so your message can be directed to the appropriate team promptly. We aim to acknowledge all privacy-related communications within 5 business days and to respond substantively within 30 days.

For general support enquiries unrelated to data privacy, live chat is available 24/7 as stated by the operator, with a typical first response time of under 3 minutes. General support can also assist with responsible gambling tools, account queries and payment questions. Visit our FAQ page for answers to common questions.